Privacy Policy
Straight and Narrow Declutter and Junk Removal ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We may collect the following types of information when you interact with our website or request our services:
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Contact Information: Your name, phone number, email address, and service address when you request a quote or contact us.
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Service Information: Details about the services you request, including descriptions of items to be removed and photos you may send us.
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Website Usage Data: Information about how you use our website, including pages visited, time spent on pages, and referring websites. This data is collected through standard web analytics.
How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and provide quotes for our services
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Schedule and perform the services you request
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Communicate with you about your service appointments
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Improve our website and services
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Send you information about our services if you have opted in to receive such communications
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
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With service providers who assist us in operating our business (such as website hosting), who are bound by confidentiality obligations
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When required by law or to respond to legal process
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To protect our rights, privacy, safety, or property
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
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Request access to the personal information we have about you
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Request correction of any inaccurate information
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Request deletion of your personal information, subject to certain exceptions
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Opt out of receiving marketing communications from us
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.